Quality Engineer

Location :
Covington, KY, USA

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Serve as the primary customer & internal contact for all internal & external quality issues related to applicable product lines / customer(s).
Maintain and improve customer relations related to quality targets.
Lead customer and internal corrective action teams by utilizing various quality tools and processes to identify the root cause of a problem and implement effective corrective actions.
Responsible for the preparation and submission of the following:
PPAP documentation, product sorting instructions, response to customer concerns, deviations, control plans, Layered Process Audits, Quality Alerts, etc.
Participate in the development of the following:
Process Flow Diagrams, PFMEAs, etc.
Implementation, review and analysis of SPC / process capability data, product audits, product contamination audits.
Review warranty returns and trends with aftermarket group.
Support APQP process and ability to work in the APQP team for new program launches and major product design changes.
Internal auditing to TS 16949 standard. Coordinate and facilitate customer audits. Preparation of operational procedures and instructions in accordance with TS 16949.

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