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Customer Service Technician electromechanical background Must be flexible to work 1st 2nd & 3rd

Company Name:
Pitney Bowes, Inc
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Description
Pitney Bowes Seeks a On Site Production Electro Mechanical Technician
Pitney Bowes provides technology solutions for small, mid-size and large firms that help them connect with customers to build loyalty and grow revenue. Many of the company's solutions are delivered on open platforms to best organize, analyze and apply both public and proprietary data to two-way customer communications. Pitney Bowes includes direct mail, transactional mail and call center communications in its solution mix along with digital channel messaging for the Web, email and mobile applications. For more information, please visit us on the web at .
This position will sit in our Communications Solutions (DMT) business unit. This business unit provides technologies that help businesses of all sizes better communicate. We offer a full range of meters, digital color printers, inserters and sorters that enable the creation of high-impact, color customer communications, bills, statements, marketing offers and compliance documents. Our shipping solutions serve mail centers to production shipping. We provide digital solutions so organizations can create the right relations with the right customers
We are currently seeking an Electromechanical Service Representative. . The right candidate will be an integral part of our talented team, supporting our continued growth.
Responsibilities include, but are not limited to:
Proactively schedule and perform preventative maintenance
Diagnose and repair customer reported problems
Proactively monitor, schedule, and prioritize tasks to maximize customer satisfaction
Work in a high performance team environment
Build and help strengthen strong customer relationships
Plan and perform equipment upgrades and new installations
All interested individuals must apply online. Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace. Women, Minorities, Individuals with Disabilities and Veterans are encouraged to apply
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Qualifications
Required Qualifications:
A minimum of two years experience trouble-shooting and repairing complex mechanical equipment
Excellent experience working on electromechanical equipment
A minimum of two years proven experience in building and enhancing Customer relationships
Self-motivated with the ability to produce quality results
Strong communications (written and verbal) and customer relations skills
Highly developed interpersonal skills and telephone skills are required
Positive attitude and commitment to excellence
Strong team skills
Strong planning, scheduling, and prioritization skills
Depending on customer needs this position may have to work 1st, 2nd or 3rd shift.
Preferred Qualifications:
Proven technical knowledge with computer hardware and networking
A+ Certification a plus
A valid divers license a plus
To learn more about Pitney Bowes and the many other opportunities available, please visit .
Date: 06/21/2014
Job Location: Covington, KY
Job ID: 147350
Location: Covington, KY, US

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