Vice President of Operations
Commonwealth Hotels seeks a Vice President of Operations to oversee the organization's ongoing operations and procedures.
As a key member of the senior management team, the Vice President of Operations reports directly to the President and supports the policies and guidelines that promote company culture and vision through its operations.
By setting comprehensive goals for performance and growth, the Vice President of Operations will lead the Area Directors of Operations and their teams.
This role is a high-visibility position, requiring strong communication skills and the responsibility of being called upon to positively represent the organization.
The Vice President of Operations must maintain the highest level of integrity and lead by example in all areas.
What is in it for YOU? o Medical, Dental, Vision-BENEFITS BEGIN DAY ONE! o 401K with a company match! o Vacation, Personal days, and holiday pay o Hotel Room and Food and Beverage Discounts o Travel Discounts for Travel and Food and Beverage o Personal Days Off o Online Training Courses o Commonwealth University (Grow your Career in hospitality) o Referral Program and Bonus o Flexible Health Care Spending Account o Day Care Flex Spending account o Direct Deposit o Jury Duty Leave o Bereavement Leave o Employee Assistance Program o Associate of the Month/Associate of the Year/Service Awards o Free Basic Life & Basic Accidental Insurance o Voluntary Life Insurance Products for Self, Spouse, and Dependents Some Key Areas of Responsibilities include:
o Review and approve plans to control budget spending, labor efficiency, new areas of technology, and customer service efficiency.
o Review performance against operating plans, analyze market conditions, and approve changes in plan directions.
o Guide the Operations and Sales Teams by interpreting policies, goals, and purposes of the organization for the team and conducting performance reviews.
o Plan specific strategies and formulate policies so that company goals and objectives are met.
o Oversight of all financial aspects of each hotel:
P & L, Forecasting, and Budgeting.
o Ensure operational excellence for all hotels; provide support, critique, and guidance to the Operational Team when hotels are falling short of brand standards and/or company expectations.
o Select, develop, manage, and lead operational management team members.
o Act as a role model and guide company culture, including vision, mission, and values.
Emulate Whatever It Takes culture at all times.
o Guide, develop, and implement policies, procedures, and systems to improve business operations.
o Provide leadership relative to annual marketing plans.
o Ongoing communication with the Operational Team and GMs.
o Review status reports with the Operational Team & GMs and assist in areas where needed.
o Review P & L with General Managers and Accounting.
o Review monthly sales reports with Regional Field Directors of Sales & Marketing.
o Mentor, guide, train, and coach.
o Approve Operations Team expense reports.
o Approve PTO requests.
o Complete Ops Team Annual reviews with input from others.
o Direct programs pertinent to increasing quality and profits.
o Communicates effectively to the President on all pertinent issues.
Requirements:
o Local Candidate to Corporate Office in Covington KY preferred but not required.
o Minimum 5 years experience in a multi-unit, multi-location hospitality company with a minimum of 5 years General Managers experience including a proven track record of growth and profitability.
o Hotel operations experience, specifically with upscale products targeted to the meeting, business transient, and leisure markets would be a plus.
In addition to operations experience, experience in sales or marketing or accounting and finance would be helpful.
A good balance between experience in a sophisticated flag/chain environment and an independent hotel/resort environment is preferred.
o Strong knowledge of hospitality operations development theory and methods and the ability to communicate them effectively to others within the organization.
Maximize the potential of the organization by introducing innovative concepts and holding teams accountable for the delivery on a property level of customized, best-in-class solutions.
o Experience in developing and implementing appropriate systems for measuring critical aspects of operational management and development, including its impact on profit and revenue outcomes.
o Leadership skills including coaching, mentoring, feedback, and training.
o Critical thinker and decision maker.
o Strength in influencing people with new ways of thinking to commit and accept responsibility for actions combined with the patience to listen and respond.
o This executive will be an entrepreneurial and inspirational leader - someone who combines vision and urgency for the company.
o The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Recommended Skills Accounting Critical Thinking Customer Service Entrepreneurship Finance Financial Management Estimated Salary: $20 to $28 per hour based on qualifications.
As a key member of the senior management team, the Vice President of Operations reports directly to the President and supports the policies and guidelines that promote company culture and vision through its operations.
By setting comprehensive goals for performance and growth, the Vice President of Operations will lead the Area Directors of Operations and their teams.
This role is a high-visibility position, requiring strong communication skills and the responsibility of being called upon to positively represent the organization.
The Vice President of Operations must maintain the highest level of integrity and lead by example in all areas.
What is in it for YOU? o Medical, Dental, Vision-BENEFITS BEGIN DAY ONE! o 401K with a company match! o Vacation, Personal days, and holiday pay o Hotel Room and Food and Beverage Discounts o Travel Discounts for Travel and Food and Beverage o Personal Days Off o Online Training Courses o Commonwealth University (Grow your Career in hospitality) o Referral Program and Bonus o Flexible Health Care Spending Account o Day Care Flex Spending account o Direct Deposit o Jury Duty Leave o Bereavement Leave o Employee Assistance Program o Associate of the Month/Associate of the Year/Service Awards o Free Basic Life & Basic Accidental Insurance o Voluntary Life Insurance Products for Self, Spouse, and Dependents Some Key Areas of Responsibilities include:
o Review and approve plans to control budget spending, labor efficiency, new areas of technology, and customer service efficiency.
o Review performance against operating plans, analyze market conditions, and approve changes in plan directions.
o Guide the Operations and Sales Teams by interpreting policies, goals, and purposes of the organization for the team and conducting performance reviews.
o Plan specific strategies and formulate policies so that company goals and objectives are met.
o Oversight of all financial aspects of each hotel:
P & L, Forecasting, and Budgeting.
o Ensure operational excellence for all hotels; provide support, critique, and guidance to the Operational Team when hotels are falling short of brand standards and/or company expectations.
o Select, develop, manage, and lead operational management team members.
o Act as a role model and guide company culture, including vision, mission, and values.
Emulate Whatever It Takes culture at all times.
o Guide, develop, and implement policies, procedures, and systems to improve business operations.
o Provide leadership relative to annual marketing plans.
o Ongoing communication with the Operational Team and GMs.
o Review status reports with the Operational Team & GMs and assist in areas where needed.
o Review P & L with General Managers and Accounting.
o Review monthly sales reports with Regional Field Directors of Sales & Marketing.
o Mentor, guide, train, and coach.
o Approve Operations Team expense reports.
o Approve PTO requests.
o Complete Ops Team Annual reviews with input from others.
o Direct programs pertinent to increasing quality and profits.
o Communicates effectively to the President on all pertinent issues.
Requirements:
o Local Candidate to Corporate Office in Covington KY preferred but not required.
o Minimum 5 years experience in a multi-unit, multi-location hospitality company with a minimum of 5 years General Managers experience including a proven track record of growth and profitability.
o Hotel operations experience, specifically with upscale products targeted to the meeting, business transient, and leisure markets would be a plus.
In addition to operations experience, experience in sales or marketing or accounting and finance would be helpful.
A good balance between experience in a sophisticated flag/chain environment and an independent hotel/resort environment is preferred.
o Strong knowledge of hospitality operations development theory and methods and the ability to communicate them effectively to others within the organization.
Maximize the potential of the organization by introducing innovative concepts and holding teams accountable for the delivery on a property level of customized, best-in-class solutions.
o Experience in developing and implementing appropriate systems for measuring critical aspects of operational management and development, including its impact on profit and revenue outcomes.
o Leadership skills including coaching, mentoring, feedback, and training.
o Critical thinker and decision maker.
o Strength in influencing people with new ways of thinking to commit and accept responsibility for actions combined with the patience to listen and respond.
o This executive will be an entrepreneurial and inspirational leader - someone who combines vision and urgency for the company.
o The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Recommended Skills Accounting Critical Thinking Customer Service Entrepreneurship Finance Financial Management Estimated Salary: $20 to $28 per hour based on qualifications.
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